Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Ishani Clothings (“we”, “us”, or “our”).

When you purchase products such as Kasavu Sarees, Mundu & Veshti, Set Mundu, Kurta & Ethnic Wear, Kids’ Traditional Wear, or Customized Bridal Wear, we collect the personal information you provide, including:

  • Name

  • Billing & Shipping Address

  • Email Address

  • Phone Number

  • Payment Details

This information is used to:

  • Process and fulfill your orders

  • Arrange shipping and delivery (India & International)

  • Send order confirmations and updates

  • Handle returns or exchanges

  • Provide customer support

When you browse our website, we automatically receive your device’s Internet Protocol (IP) address and browser details to improve website performance, security, and user experience.

Email & Marketing Communication

With your permission, we may send you:

  • New product launches

  • Festival collections

  • Bridal wear updates

  • Offers and promotions

  • Brand updates (KUTTEES, EYMIRA, VINOZ, VIDHUR)

You can opt out at any time.

How do we get your consent?

When you provide personal information to:

  • Complete a transaction

  • Verify payment

  • Place an order

  • Arrange delivery

  • Return a purchase

We imply that you consent to our collecting and using it for that specific purpose.

For marketing purposes, we will either seek your explicit consent or provide an option to decline.

How do I withdraw my consent?

You may withdraw your consent at any time by contacting us:

📧 Email: ishaniclothings@gmail.com
📍 Address:
38/2014, Seashore Arcade
Metro Pillar No: 474
Mamangalam, Edappally P.O
Ernakulam, Kerala – 682024
India

📞 Phone: +91 484 4517344
📱 WhatsApp: +91 9090552626

We may disclose your personal information:

  • If required by law

  • To comply with legal obligations under applicable Indian laws

  • If you violate our Terms of Service

  • To prevent fraud or security threats

We use Razorpay for secure payment processing.

  • We do not store your debit/credit card details.

  • Payment data is encrypted and processed under PCI-DSS standards.

  • Your transaction data is retained only as long as necessary to complete the purchase.

Razorpay adheres to the standards set by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

For more details, please review Razorpay’s privacy policy at: https://razorpay.com

We may share your data with trusted third-party service providers only to the extent necessary to:

  • Process payments

  • Ship products

  • Manage website hosting

  • Send transactional emails

  • Provide analytics

These providers have their own privacy policies governing the handling of your information.

Please note:

  • Some third-party providers may operate in different jurisdictions.

  • Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

We encourage you to read the privacy policies of those websites.

We take reasonable precautions and follow industry best practices to protect your personal information.

Our security measures include:

  • SSL encryption

  • Secure hosting

  • Restricted data access

  • Payment encryption through PCI-DSS compliant gateways

However, no online transmission is 100% secure.

We use cookies to:

  • Maintain user sessions

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

Cookies do not personally identify you across other websites.

You may disable cookies through your browser settings.

By using this website, you confirm that:

  • You are at least the age of majority in your state or country of residence, or

  • You have given consent for a minor dependent to use this site under your supervision.

We reserve the right to update this Privacy Policy at any time.

Changes will take effect immediately upon posting on the website.
If significant changes are made, we will notify users on this page.

If Ishani Clothings is acquired or merged, your information may be transferred to new owners to continue business operations.

Ishani Clothings is a Kerala-based traditional clothing brand dedicated to preserving and modernizing Kerala’s rich textile heritage. We collaborate directly with local artisans and weavers to produce authentic, sustainable, and elegant ethnic wear.

Our brands include:

  • KUTTEES by Ishani Clothings

  • EYMIRA by Ishani Clothings

  • VINOZ by Ishani Clothings

  • VIDHUR by Ishani Clothings

We are committed to authenticity, sustainability, artisan empowerment, and timeless elegance.

If you would like to:

  • Access your personal data

  • Correct or update information

  • Request deletion

  • Register a complaint

  • Ask privacy-related questions

Please contact:

📧 ishaniclothings@gmail.com
📞 +91 484 4517344
📱 WhatsApp: +91 9090552626

📍 Ishani Clothings
38/2014, Seashore Arcade
Metro Pillar No: 474
Mamangalam, Edappally P.O
Ernakulam, Kerala – 682024
India